As noted in the press, NYC Transit has been passing out “rider report cards” on its subway lines to gauge customer satisfaction. Most TSTC staffers happen to be NYC Transit customers as well. So how satisfied are we? The fifth in a series of answers to that question comes from staff analyst Michelle Ernst, [...]
Category Archives: Staff Rider Report Cards
Staff Rider Report Cards: Ryan Lynch
December 11, 2007 – 5:12 pm
As noted in the press, NYC Transit has been passing out “rider report cards” on its subway lines to gauge customer satisfaction. Most TSTC staffers happen to be NYC Transit customers as well. So how satisfied are we? The fourth in a series of answers to that question comes from senior planner Ryan Lynch, [...]
Staff Rider Report Cards: Kyle Wiswall
December 3, 2007 – 2:21 pm
As noted in the press, NYC Transit has been passing out “rider report cards” on its subway lines to gauge customer satisfaction. Most TSTC staffers happen to be NYC Transit customers as well. So how satisfied are we? The third in a series of answers to that question comes from general counsel Kyle Wiswall, [...]
Staff Rider Report Cards: Veronica Vanterpool
November 16, 2007 – 3:13 pm
As noted in the press, NYC Transit has been passing out “rider report cards” on its subway lines to gauge customer satisfaction. Most TSTC staffers happen to be NYC Transit customers as well. So how satisfied are we? The second in a series of answers to that question comes from policy advocate and Bronx [...]
Staff Rider Report Cards: Steven Higashide
November 8, 2007 – 2:30 pm
As noted in the press, NYC Transit has been passing out “rider report cards” on its subway lines to gauge customer satisfaction. Most TSTC staffers happen to be NYC Transit customers as well. So how satisfied are we? The first in a series of answers to that question comes from communications associate and MTR [...]
