Even with the weather on its side, New Jersey Transit was unable to meet the transit demands of the approximately 28,000 attendees who purchased rail tickets to the Meadowlands station. Super Bowl fans waited hours at cramped stations on overcrowded platforms and squeezed into tightly-packed trains to make their way to and from the game. With each 10-car train only able to accommodate 1,600 passengers, it took hours for attendees to return home after the Seahawks throttled the Broncos yesterday.
The Super Bowl Host Committee offered a “Fan Express” bus service from nine locations in New York and New Jersey. To expedite the trip between Manhattan and New Jersey, one westbound lane of the Lincoln Tunnel was dedicated exclusively to the buses, an infrastructure improvement that is noticeably lacking during regular weekday commuting times.
So, what are the lessons learned from the first mass transit Super Bowl?